SHIPPING & RETURNS

CANADA CUSTOMERS

Shipping is free for Saskatoon residents.  Pickup only available in Saskatoon .

We deliver nationwide Canada via Canada post and other courier companies such as Fedex, UPS, Canpar etc.  Shipping flat rate is $20 for Canada orders.

Please allow 1-2 business days for order processing and 2-5 business days for your package to arrive.

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USA CUSTOMERS

We deliver nationwide USA with a flat rate of $40. Couriers for USA shipping varies as we try to ensure prompt delivery. We use couriers such as DHL, Fedex, UPS, Canpar etc.

Please allow 1-2 business days to process your orders and 3-7 business days for your orders to arrive.

 

Once your package is outside of Canada, it is your responsibility to track your orders.

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If you have misplaced your tracking number, please contact us at our email – maxjayluxurycosmetics@gmail.com

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HOLIDAY SHIPPING INFORMATION

There is possibilities of extra delay of delivery from our couriers during the holiday season, therefore it is advisable to please send in your orders on time to receive it earlier.

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SHIPPING POLICIES

Please note we only ship nationwide Canada and USA for now.

MaxJay Luxury Cosmetics is NOT RESPONSIBLE for – any packages that are delayed, damaged or those considered missing due to mishandling by the courier.

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We are not not responsible for orders in which customers have provided incorrect address .

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In case any of these occurs, we ask that you call Canada post or couriers used and file a claim with them directly.

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We DO NOT issue refunds, returns or exchange during this time.

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If you have any issues with your orders please kindly send us an email : maxjayluxurycosmetics@gmail.com or contact us on phone : +1 (639) 384-5428.

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Shipping Days

Monday through Friday (All day until 6pm) during the summer months.

Wednesday’s and Saturday’s (All day until 6pm) during the winter months.

Weekends – we ship only on Saturday (10am – 5pm)